The date on which you want your current connectivity to be cancelled. Indicate which product that you wish to move.What do I need to provide when I am moving?.Select the Moving home option on the top right-hand side and complete the application details. Complete the online application via the Mweb website.I’m an existing Fibre customer and I’m moving.Once your request is submitted You can track the status of your new product order online and look out for Emails, SMS’s and calls from our teams with updates or requests for some additional information. Be aware that every moving request is different and depends on your current product and where you are moving to.Please have your moving date and new address available. If you'd prefer to chat to an agent, then call us on 0 and please select the “ moving option”.To do it yourself online, simply navigate to click on the Moving Home option in the top right and sign in to start the process.Please ensure that you submit your request with at least 30 days notice, to make sure that everyone involved in making your move experience hassle-free has plenty of time to get everything organized for you.Finally, look for the “Password” or “WPA-PSK Key” field, click it, and enter a new password to change it.Before you start: In order to complete the moving request you will need to know your moving dates and your new address and be able to login to your online Mweb Account. Use your old Wi-Fi password or enter the default information that's listed on your router and press enter. Press enter, then enter your network credentials on the page that comes up. Once you have your IP address, open a web browser on your computer and type your IP address into the URL. Then, click your network’s name and select “Advanced.” Pull up your router’s IP address and write it down. If you have an Apple computer, open System Preferences. For a Windows computer, open the command prompt and type “ipconfig.” Press enter to pull up your computer’s information and jot down your router’s IP address. Once you're connected, you need to find your router's IP address. Make sure to check to see if your computer requires an adapter to connect to an ethernet cable. If you've forgotten your Wi-Fi username and password, you can connect to the internet by using an ethernet cable to connect your router to your computer. To change your Wi-Fi password, you'll need to be connected to the internet. If you've previously installed your configuration software, you can use that instead of the web browser interface. Some routers come with configuration software.Then, look up the default address for that router model and enter it into your browser. If all else fails, press and hold the Reset button on your router for about 30 seconds to revert it to factory default settings.Look for your active connection in the list and find the Default Gateway address. Once the Command Prompt opens, type ipconfig and press Enter. If none of the above addresses grant you access to the configuration page, open the Command Prompt by pressing the Windows key + R and entering cmd.Enter the address into your browser's address bar. This will bypass the need for the Wi-Fi password. If you can't connect via Wi-Fi because you don't know the password, use an Ethernet cable to connect your computer directly to the router. You can access your router's configuration page through a web browser on a computer connected to your network.
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